PUCK user interface

Light and sound

Sequence Meaning Action to be taken
Orange, flashing Battery level is too low to start the product Plug the product's USB link to a computer or a 5V power supply
Yellow, 1 flash every second Firmware error / the bootloader is waiting for a new firware Use SpringCard Companion App. to upload a new firmware to the product
Yellow, 2 flashes every second Hardware error / the MCU failed to start Contact support
Yellow, 3 flashes every second Hardware error / the self-test has failed Contact support
Yellow, 4 flashes every second Security error Contact support
Yellow, very fast blinking Running the firmware upgrade procedure Wait until the procedure terminates
Yellow, solid + 1 long beep A new firmware has been successfully uploaded Wait until the device restarts with the new firmware
Yellow, solid +3 short beeps The non-volatile configuration memory has been cleared and the factory settings have been restored Wait until the device restarts with the new configuration